Web Application Development
Scope a customer portal, internal dashboard or SaaS platform with clear user journeys, access permissions and integration requirements.
Planning your project
A website, portal or SaaS application?
A marketing website mainly publishes information. A portal lets people securely view or update their own records. A SaaS application may also need separate customer workspaces, subscription billing and organisation-level permissions. Deciding which model you need prevents unnecessary complexity.
Plan the real operating costs
Budget for hosting, storage, email delivery, payment fees and monitoring alongside development. Data volumes, concurrent users and external API limits influence architecture and operating costs. Agree the first-release scope and expected usage before choosing infrastructure.
Security, accessibility and handover
Define which roles can view and change each type of data, including exports and administrative actions. Test key journeys with keyboard navigation and smaller screens. Handover should cover deployment access, backup restoration, error monitoring and ownership of third-party accounts.
Bring to your first conversation
- Your main user journeys and account types
- Payment, CRM, identity or reporting integrations
- Expected usage, data sensitivity and support requirements
Explore portal and platform projects